— Portfolio
case studies
INstilling A new data-driven operating model for a national media company
Our client was a national media and entertainment company that was interested in making better use of its various sources of consumer insights and analytics.
They wanted us to help increase the value of analytics by refreshing the existing operating model and improving collaboration between teams.
boosting Culture in health care
Our client was a health care institute that was seeing a dip in employee engagement and turnover of staff. According to an employee survey administered, some employees felt that the organization was “diverse” but not necessarily “inclusive.”
The goal was to reduce attrition and reinvigorate the entire workforce around diversity and inclusion goals.
Leading AI Adoption in Health care
We were brought in to a large hospital to help shape and implement a change management strategy that would enable the AI-based IBM Watson analytics tool to tie into electronic health records and provide clinicians deep patient insights across the organization more quickly.
Implementing AI in Higher Education
Our client was a large University with different global campuses. The IT department wanted to harness AI to:
- Improve student engagement, retention, and success.
- Streamline administrative processes and reduce operational costs.
Change Management in health care
Our client was a global and decentralized pharmaceutical corporation that wanted to improve agility and lower costs to keep up with more nimble competitors in the industry.
We were brought in to design the company’s holistic Lean-Agile transformation strategy by assessing the company’s R&D, manufacturing, and governance processes.
Leadership alignment at growing tech company
As a result of COVID19, the company’s executive team was dealing with disagreements over how the company should pivot, after losing several large customers. This rippled into confusion and mixed messages across the organization’s employees, resulting in an obvious drop in productivity.
We were contacted to help with leadership alignment amidst the rapid changes that were occurring.
saving on costs with change accelerator
Using our Change Accelerator®, we were able to save our Fortune 100 high-tech client 60% on change management costs for a new HR onboarding software. Initially, they had planned to hire 2 additional change management FTEs to manage across multiple workstreams and regions being impacted by the change.
With our program, we were able to provide them a complete strategy and done-for-you tools. We worked across their project management office and change teams to reduce the workload significantly, requiring hiring only one extra part-time resource.
As planned, within 45 weeks, we deployed the new software globally across 7 regions, meeting and exceeding adoption rates and employee satisfaction goals.