thought leadership
The Power of Emotional Intelligence Training in the Workplace
In today's fast-paced and interconnected business world, technical skills alone are no longer sufficient for achieving success. More and more companies are recognizing the importance of emotional intelligence (EI) in driving productivity, fostering collaboration, and...
Soft Skills are Hard Skills – Invest in Soft Skills Training
Helping organizations across sizes and industries navigate rapid digital transformation and change management over the last 12 years, I have come to the conclusion that soft skills are the really hard skills for organizations and leaders to master. Our work focuses a...
How to Build Trust in an Organization
There is an important “currency” of an organization that can be directly linked to generating its external currency of dollars. This currency is trust. According to a 2022 Edelman report, 58% of customers said they will buy from brands they trust, while 60% of people...
Latest Blog Articles
The X-Factors for Diverse and Inclusive Leadership
It’s no surprise that numerous studies have shown the link between the lack of a diverse and inclusive workplace culture and employee turnover. And with turnover costing US companies $1T annually, inclusion is an area that leaders can’t afford to overlook. To...
Change Management, Culture, and DEI are All About Marketing
I think of the work I do in organizational change, culture change, and DEI as internal branding and marketing. Indeed, to get employees on board the ship and buying into a change, you first need to make that change attractive enough to catch their attention. ...
Diversity Can Help Your Business Be More Successful
The year 2020 changed the face of how businesses operate on a daily basis, not just because of the new work-from-home setups, but also because of the protests that occurred around the country and the world against institutionalized racism. More people than ever...
New Manager Training: Our 2021 Best Practices
In the last year, we've seen unprecedented demand for our New Manager Training and Coaching. Part of what we've addressed has been basic managerial skills. Project and change management, delegating responsibilities, enabling collaboration, and managing team...
4 Hiring Best Practices for Startups
Small businesses are still bullish about investing in talent, even moreso given the high costs of poor hires and employee turnover. The cost of bad or wrong hiring can go up to 30% of the employee's first year earnings according to the US Dept. of Labor, and so it is...
You Can’t Address Unconscious Bias if You Don’t Address Trauma
The celebrated actor Liam Neeson became unpopular overnight. He shared a story in 2019 about one of his close friends who was raped by a Black man, and how it drove him into an irrational frenzy. He said he became so enraged hearing her experience, that for the...