Our Approach to Change Management Consulting for Healthcare
- It is a rapid time of change and innovation within the healthcare industry, with new technologies and AI + an aging population offering both unprecedented challenges as well as potential for improved efficiency and outcomes.
- Our holistic approach to change management consulting for healthcare hinges on the fact that all kinds of change require a lens across technology, process, and people/culture impact. Our consultants are unique in our combination of expertise across healthcare strategy, technology, data and AI, and organizational change.
Ask us about how we’ve…
Accelerated AI tool adoption, improving diagnostic accuracy
Improved hospital and pharma operations to create cross-functional patient care models
Embedded predictive analytics to augment drug discovery and treatment efficacy
Developed DEI strategies to help reach health equity goals and reach a broader patient base
Boosted culture and employee engagement and reduced staff burnout and attrition
Our Clients Have Included...
Our Team
We pride ourselves in bringing top consulting firm expertise from Accenture, Deloitte, and KPMG to our clients affordably. Our approaches are customized for your specific organizational needs, yet they are informed by both Prosci and Agile methodologies. In addition, we work with a large network of scientists, academics, and subject matter experts who inform our work as needed.
Case Study: Improving a Large Hospital's Data Operations
We were brought in to a large University healthcare system to help shape and implement a change management strategy that would enable the AI-based IBM Watson analytics tool to tie into electronic health records and provide clinicians deep patient insights across the organization more quickly.
Objectives: They aimed to leverage AI to achieve the following objectives:
- Improve clinical decision-making through advanced diagnostics and predictive analytics.
- Ensure data privacy and security in accordance with HIPAA regulations.
Our Approach
Some of our actions included:
Clinical Decision Support: We helped integrate AI-powered diagnostic tools into the hospital’s workflow through agile training. Radiology and pathology departments benefited from image recognition software that improved the accuracy and speed of diagnosis. Predictive analytics were employed to identify high-risk patients and personalize treatment plans, reducing readmission rates.
Data Security: Compliance with healthcare regulations was ensured through AI-driven cybersecurity solutions. These systems monitored data access, detected unusual activities, and provided real-time alerts to protect patient information in compliance with HIPAA. We helped set up a data and AI governance teams to escalate issues related to access and usage of patient data.
Results
Clinical Excellence: They saw a remarkable improvement in diagnostic accuracy and speed. AI-assisted radiology and pathology reduced errors by 30% and cut report turnaround times in half. Predictive analytics enabled proactive patient management, lowering readmission rates by 20%.
Data Security: We were able to successfully stand up governance to protect patient data and maintain HIPAA compliance. There were no data breaches or security incidents reported after the implementation of AI-driven cybersecurity measures.
The adoption of AI led to a significant transformation in healthcare operations, clinical decision-making, patient care, and data security. The successful integration of AI not only improved efficiency and accuracy but also elevated the overall quality of healthcare services.
Learn about how we approach change management consulting for healthcare and get a free assessment.